Works
A mix of case studies from the enterprise products I've shipped, smaller experiments where I dig into how a specific interaction should feel, and full apps I've built to bring ideas in my head to life with the power of AI.
Developing a Vision-Backed Product-Market Fit in Singapore
A product vision for Singapore's annual corporate tax filing — built when the safe move was to do nothing.
Modernizing a Global Product
Led design and research to modernise Xero's fixed assets product — a 10+ year feature on legacy tech — for a new global team under the Future of Xero initiative.
Reimagining Sign Up
Led design for Jarden Direct's sign-up — the stage where customers register with transparent security and business checks. Sole designer on a cross-functional pod rebuilding onboarding for web, not just iOS.
Redesigning Staff Help & Support
At ANZ, I was the sole designer in the employee experience division and along with a small team of 1 BA, 1 developer and myself, we redesigned the internal self service platform (built on ServiceNow). It became the first internal a11y friendly tool that improved the experience of requesting products, finding information and getting help for all the tech related issues for all 55,000 staff spread across the globe.
Understanding mobile usage of accountants/bookkeepers
Case study coming soon.
Future of tax
Case study coming soon.
1099 product enhancements
Case study coming soon.